From postponed project to trusted partnership
How we helped a building cladding company finally launch the website rebuild they'd been postponing for years
The challenge
VIVALDA, a building cladding company and parent brand of five related brands, had been trying to rebuild their outdated website for years. They never found the right partner to make it happen.
Previous agencies had over-complicated the project, didn't fit their budget, or made promises they couldn't keep. The fundamental problem wasn't technical - it was trust. They didn't believe anyone would actually deliver what they needed.
Their old WordPress site had decayed - tired interface, UX problems, security concerns. They needed a modern solution, but more importantly, they needed someone they could trust to guide them through a project that had become increasingly daunting.
Our approach
We built trust before we built anything else. Open conversations from the start. No over-promising. No jargon. Just honest discussion about what they needed, what was realistic, and what it would take.
We started with an assessment of their current setup, then recommended a full redesign and rebuild. We explained why, walked them through options, and were transparent about costs and timelines. This straight-talking approach gave them something previous agencies hadn't - confidence.
We positioned ourselves as guides, not just suppliers. They needed a partner who could simplify decisions, provide clear direction, and work collaboratively. Someone who understood their constraints and respected their budget. Someone they could actually trust.
What we did
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01
Led them through an interactive design process over four months, involving decision makers early to avoid wasted time and budget surprises.
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02
Overhauled the look, feel, and content, extending their brand guidelines while keeping the experience focused and uncluttered
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03
Built the platform with the group's five other brands in mind, creating a reusable foundation to reduce future costs.
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04
Improved CMS usability, giving their marketing team the autonomy they wanted
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05
Implemented security best practices and helped select hosting that matched their budget and requirements
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Technical stack
- Wordpress
- Tailwind
- Vanilla JS
The Impact
We turned postponed project into trusted partnership. Years of delay ended because they finally found a partner they believed in. Four months later, they had a modern website that will support them for 5-10 years.
The trust we built changed how they work. Improved CMS usability meant they no longer needed a formal support retainer - they had the confidence and autonomy to manage content themselves. The platform architecture enables cost-effective rebuilds for the group's other brands.
Beyond the website, we became a trusted extension of their marketing team. The project that had been stuck for years finally launched - not because the technical challenge changed, but because the trust was finally there.
What they say
If you're looking for a reliable and talented web development agency in 2025, I couldn't recommend Jump Twenty Four enough. They have been a wonderful extension of our marketing team, handling a significant project with ease
Work that speaks for itself.
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